Healthcare Reputation Management
Patients decide in four minutes. Own every one of them.
Doc ORM runs the whole surface a patient sees before booking — search results, the Google panel, your social profiles, directory listings, and reviews. AI handles the monitoring and drafting at volume. A clinician approves everything that goes public.
Live Practice Surface
Clinician Verified
#1 · Dr. Sarah Jenkins, MD — Orthopaedics
Official Clinic Website (Outranking Aggregators)
Active
Google Map Pack & Hours
3 Locations Synchronized · Zero Duplicate Claims
Recent Patient Review (4.9 ★)
Drafted in 2h · Human clinician sign-off
Signed Off
Monthly Clinical Content Calendar
Specialty-accurate · Approved in 4 mins
Scheduled
100% Clinician In-the-Loop
Zero Synthetic Reviews
4 min
Average time a patient spends comparing clinicians online
5
Managed touchpoints: search, social, listings & reviews
365 days
Continuous monitoring across listings, reviews & mentions
100%
Every output reviewed by a human clinician before publishing
The gap between the care you give and what patients find
These four failures show up in almost every audit we run, and none of them are caused by a lack of effort.
01
A directory outranks your own website
Search your own name and an aggregator page — often with outdated credentials — sits above the site you paid for.
02
The Google panel is wrong
Old hours, a duplicate listing from a previous clinic, or an unanswered review at the top of the panel.
03
Social went quiet in month three
An account exists, the last post is from three years ago, and it’s easier to neglect it than risk mistakes.
04
Nobody is watching the rest of the web
A forum thread, regional news and health system portals discuss you without anyone in the practice knowing.
Services
Everything patients see, managed in one place
Social Media Presence
Consistent, specialty-compliant social presence across the platforms patients actually use, with a clinician reviewing every post before it goes live.
Learn more →Website Visibility
Medical SEO, structured data, and content strategy tuned for surgical intent — so your own site outranks aggregators for your name and your procedures.
Learn more →Google Business Profile
Continuous maintenance of listings, hours, entries, Q&A and reviews across every location you practice from.
Learn more →External Mentions Monitoring
Continuous surveillance of news, forums, and local blogs, with reassessed severity and a defined escalation path.
Learn more →Reviews & Patient Feedback
Effortless review generation, sentiment triage for fast feedback, and response drafts for every review a human clinician actually writes.
Learn more →Not sure where to start?
The baseline audit runs an inventory of how you actually appear to an online audience today.
Request an auditHow it works
Automation where it scales, judgement where it matters
01
Baseline audit
A full inventory of every public trace of your practice, graded for accuracy and impact.
02
Foundation build
Corrections, listing claims, benchmarked SEO, and clinic calibration before anything ever goes live.
03
Continuous operation
AI monitors and drafts daily, your team approves from one queue, a clinician reviews.
04
Monthly reporting
What moved, what did not, and the specific actions planned for next month.