Healthcare Reputation Management

Patients decide in four minutes. Own every one of them.

Doc ORM runs the whole surface a patient sees before booking — search results, the Google panel, your social profiles, directory listings, and reviews. AI handles the monitoring and drafting at volume. A clinician approves everything that goes public.

Live Practice Surface
Clinician Verified
#1
Dr. Sarah Jenkins, MD — Orthopaedics
Official Clinic Website (Outranking Aggregators)
Active
Google Map Pack & Hours
3 Locations Synchronized · Zero Duplicate Claims
Recent Patient Review (4.9 ★)
Drafted in 2h · Human clinician sign-off
Signed Off
Monthly Clinical Content Calendar
Specialty-accurate · Approved in 4 mins
Scheduled
100% Clinician In-the-Loop Zero Synthetic Reviews
4 min
Average time a patient spends comparing clinicians online
5
Managed touchpoints: search, social, listings & reviews
365 days
Continuous monitoring across listings, reviews & mentions
100%
Every output reviewed by a human clinician before publishing

The gap between the care you give and what patients find

These four failures show up in almost every audit we run, and none of them are caused by a lack of effort.

01

A directory outranks your own website

Search your own name and an aggregator page — often with outdated credentials — sits above the site you paid for.

02

The Google panel is wrong

Old hours, a duplicate listing from a previous clinic, or an unanswered review at the top of the panel.

03

Social went quiet in month three

An account exists, the last post is from three years ago, and it’s easier to neglect it than risk mistakes.

04

Nobody is watching the rest of the web

A forum thread, regional news and health system portals discuss you without anyone in the practice knowing.

SERVICES

Everything patients see, managed in one place

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Social Media Presence

Consistent, specialty-compliant social presence across the platforms patients actually use, with a clinician reviewing every post before it goes live.

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Website Visibility

Medical SEO, structured data, and content strategy tuned for surgical intent — so your own site outranks aggregators for your name and your procedures.

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Google Business Profile

Continuous maintenance of listings, hours, entries, Q&A and reviews across every location you practice from.

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External Mentions Monitoring

Continuous surveillance of news, forums, and local blogs, with reassessed severity and a defined escalation path.

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Reviews & Patient Feedback

Effortless review generation, sentiment triage for fast feedback, and response drafts for every review a human clinician actually writes.

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Not sure where to start?

The baseline audit runs an inventory of how you actually appear to an online audience today.

Request an audit
HOW IT WORKS

Automation where it scales, judgement where it matters

01

Baseline audit

A full inventory of every public trace of your practice, graded for accuracy and impact.

02

Foundation build

Corrections, listing claims, benchmarked SEO, and clinic calibration before anything ever goes live.

03

Continuous operation

AI monitors and drafts daily, your team approves from one queue, a clinician reviews.

04

Monthly reporting

What moved, what did not, and the specific actions planned for next month.