Know what the internet says before your patients do
External Mentions Monitoring
Your reputation is written across dozens of sites you do not control: health directories, answer portals, regional news, community forums. Doc ORM watches them all and tells you what matters, filtering out the noise that does not.
Discuss this service →WHAT YOU GET
✓ No surprises when a colleague or patient searches your name
✓ Stale credentials and old addresses corrected at the source
✓ A documented response to anything serious
✓ A measurable sentiment trend over time
What the service covers
Broad-source surveillance
Directories, review platforms, news, blogs and video comments scanned continuously for your name and practice.
Sentiment and severity scoring
Each mention is scored so a passing comment does not get the same attention as a defamatory claim.
Correction workflow
Outdated credentials, wrong addresses and stale affiliations flagged with the exact removal or update process.
Escalation playbooks
Pre-agreed steps for serious incidents so the first hour is spent responding, not deciding who decides.
How we run it
01
Baseline sweep
A full inventory of every place your name currently appears, with an accuracy audit on each.
02
Cleanup
Incorrect entries corrected or removed, starting with the highest-traffic domains.
03
Continuous watch
New mentions surfaced in a single feed, scored and categorized.
04
Response and reporting
Drafted responses where appropriate, and a monthly reputation trend you can act on.
Questions we get asked
Concerned about an existing mention or inaccuracy online? Speak with us today.
How fast do you flag serious mentions?
High-severity mentions are escalated the same day. Everything else appears in the weekly digest.
Can you help with legal takedowns?
We provide the evidence pack and timeline. Legal action is your counsel’s call, but we support it with documentation.