External Mentions Monitoring

Know what the internet says before your patients do

Your reputation is written across dozens of sites you do not control: health directories, answer portals, regional news, community forums. Doc ORM watches them all and tells you what matters, filtering out the noise that does not.

Discuss this service

WHAT YOU GET

No surprises when a colleague or patient searches your name
Stale credentials and old addresses corrected at the source
A documented response to anything serious
A measurable sentiment trend over time

What the service covers

Broad-source surveillance

Directories, review platforms, news, blogs and video comments scanned continuously for your name and practice.

Sentiment and severity scoring

Each mention is scored so a passing comment does not get the same attention as a defamatory claim.

Correction workflow

Outdated credentials, wrong addresses and stale affiliations flagged with the exact removal or update process.

Escalation playbooks

Pre-agreed steps for serious incidents so the first hour is spent responding, not deciding who decides.

How we run it

Baseline sweep

A full inventory of every place your name currently appears, with an accuracy audit on each.

Cleanup

Incorrect entries corrected or removed, starting with the highest-traffic domains.

Continuous watch

New mentions surfaced in a single feed, scored and categorized.

Response and reporting

Drafted responses where appropriate, and a monthly reputation trend you can act on.

Questions we get asked

Concerned about an existing mention or inaccuracy online? Speak with us today.

High-severity mentions are escalated the same day. Everything else appears in the weekly digest.

We provide the evidence pack and timeline. Legal action is your counsel’s call, but we support it with documentation.