Own the panel patients see before your website
Google Business Profile
For local search, the Google panel is the front door. Wrong hours, a duplicate listing, or an unanswered one-star review costs appointments before anyone reaches your site. We monitor the profile continuously and act on changes the same day.
Discuss this service →WHAT YOU GET
✓ One accurate listing per location, everywhere
✓ Reviews answered consistently instead of sporadically
✓ Higher visibility in the local map pack
✓ No more patients arriving at closed doors
What the service covers
Listing accuracy monitoring
Hours, address, phone, categories and service lists checked daily, including unconfirmed edits submitted by the public.
Duplicate and claim resolution
Old clinic listings, misnamed variants and unclaimed profile threads merged or removed.
Review response drafting
Every review gets a draft response within hours — measured, privacy-safe, and never discussing patient details.
Questions and posts
Public Q&A seeded with accurate answers, and profile posts kept current for seasonal reminders.
How we run it
01
Profile takeover
We audit every location, claim what is unclaimed and consolidate duplicates.
02
Optimisation pass
Categories, attributes, service lists and photography brought to a standard that competes locally.
03
Daily monitoring
Automated checks for edits, review activity and ranking changes in the local pack.
04
Response operations
Drafted replies queued for approval, with escalation paths for anything clinically sensitive.
Questions we get asked
Have questions about multiple clinics or unclaimed map profiles? Contact our team.
Can you remove a bad review?
Only if it violates Google policy. And we pursue those. Otherwise: the fastest, professional response is what protects you.
Do you only handle single locations?
No. Multi-location practices are the common case, and consistency across them is exactly where the value is.